Support
Rumbo Support
Need help? Email hello@rumbospanish.app and we'll get back to you as soon as we can.
Cancelling a subscription
If you subscribed through the iOS app, cancel in your iPhone or iPad's Settings → [your name] → Subscriptions → Rumbo.
If you subscribed on the web, go to your Profile page and, under Subscription, use the “visit the billing portal” link to manage or cancel.
I subscribed but Core isn't unlocked
Try the “Restore Purchases” button — it's available on the upgrade screen and in your Profile page under Subscription. If that doesn't fix it, email us from the address you signed up with and we'll take a look.
Deleting my account
Go to your Profile page and select “Delete account” near the bottom. If your subscription is billed through Apple, cancel it yourself first in Settings → [your name] → Subscriptions on your iPhone or iPad — deleting your Rumbo account does not cancel an Apple subscription.
Changing my learning preferences
Go to your Profile page, under Personal details, where you can update your Spanish variant and other preferences, then select “Save changes”.